Two North East Girls Victims of Call Centre Manager’s sexual advances.

November 22, 2007 · Filed Under corporate darkroom · 1 Comment 

A manager of a New Delhi Call Centre made sexual advances to two young women from North East India, and then stopped their salary and suspended them from work when they resisted his overtures.

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TCS BPO: Client exit leads to attrition

November 12, 2007 · Filed Under corporate darkroom · 4 Comments 

The BPO Division of TCS is a smaller entity and seen as a neglected cousin within the entire TCS Fold, in comparison with the consulting and IT Services Domain. It has been operating out of three centers (Mumbai-Vikhroli, Chennai-Velachery and Bangalore-ITL Park) with its primary focus on Non-Voice Based Services. The TCS-BPO’s Voice Vertical Team which accounts for less than 30% of the entire project port-folio got a shot in the arm when a major Home Furnishing Retailer based out of Austin decided to outsource its IT Helpdesk functions to it in July 2006.

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Diwali bonus: one month salary plus US $200

November 12, 2007 · Filed Under corporate darkroom · 1 Comment 

‘It’s probably the toughest Diwali in the history of HR industry’ quips one HR Manager. As though retaining employees was not difficult enough, now comes the challenge of making them work on India’s most sought after festival season.

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Team Sify band success

November 12, 2007 · Filed Under corporate darkroom · Comment 

There is much excitement at the success of Team Sify at ‘Paadum office’ - the Inter Corporate Music competition - held at the Image Auditorium in Chennai on Sunday, October 21, 2007.

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Aegis BPO beats competitors

November 12, 2007 · Filed Under corporate darkroom · Comment 

The Aegis Collect process Falcon has achieved another notable success.  In an unprecedented success, Aegis Collect has set a new record by beating all its competitors to service their client CCRT.

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Saffron BPO: Best dancers win 5K

November 12, 2007 · Filed Under corporate darkroom · 1 Comment 

Saffron Global Services, a Gurgaon based BPO with a capacity of 1000 Agents, held their annual grand party as a pre-Diwali event this time.

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Dell Diwali downsize for sale?

November 12, 2007 · Filed Under corporate darkroom · Comment 

Happy Diwali amidst job losses and sell-off fears. This is the dilemma a lot of Dell employees in the Gurgaon centre are facing.

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Satyam colleague, Satyam neighbour

November 12, 2007 · Filed Under corporate darkroom · Comment 

Had Kishore Kumar come here he would have definitely sung “Mere Samne waali khidki main ek Satyamite rehti hain”- for Paigah Colony near Hyderabad International Airport is crowded with Satyamites ( Satyam employees) to such an extent that it has been nicknamed as “Satyam Colony”.

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Google, India: Not all answers

November 12, 2007 · Filed Under corporate darkroom · Comment 

No such incident in India would be complete without a few administrative slip-ups.  The computer with that IP address is using Airtel, India as the ISP to connect to the internet and Orkut.  Airtel gives police the name of an innocent person using a different IP address.  How two IP addresses could be mixed-up in a sensitive police case is anyone’s guess.

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